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  • What are your opening hours
    A: Thank you for your interest in the Brown Spire Essence Store! Our online store is open, allowing you to browse and purchase our natural soaps and candles at any time that is convenient for you. Our team is dedicated to providing a seamless shopping experience, and our website is always accessible for your convenience. If you have any questions or need assistance with your order, our customer service team is available to assist you during regular business hours, Thursday through Saturday from 8:00 AM to 5:00 PM. We are committed to providing high-quality, natural products and excellent customer service to meet your needs. Thank you for choosing the Brown Spire Essence Store!
  • What are the listed ingredients in the oils?
    At Brown Spire Essence Shop, we are committed to using only the finest natural ingredients in our oils. Our oils are made with a blend of high-quality essential oils such as lavender, eucalyptus, peppermint, and citrus, as well as carrier oils like sweet almond oil, jojoba oil, and coconut oil. We also carefully list all our ingredients on each product page, so you can feel confident about what you are putting on your skin. We believe in providing products that are not only effective but also safe and nourishing for your body and mind.
  • What if I have an allergic reaction to the oils used in your products?
    At Brown Spire Essence Shop, we prioritize the safety and well-being of our customers. We understand that some individuals may have allergies or sensitivities to certain ingredients, including essential oils. If you experience an allergic reaction to any of our products, we recommend discontinuing use immediately and seeking medical attention if necessary. Additionally, we encourage customers to carefully review the list of ingredients provided for each product before making a purchase. Our team is dedicated to transparency, and we are more than happy to provide specific information about the ingredients used in our soaps and candles to help you make an informed decision. If you have any concerns about potential allergies, please feel free to reach out to us for personalized assistance. Your health and satisfaction are our top priorities.
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